In an increasingly digitized business world, cybersecurity incidents pose a real risk. This affects nearly every product that can be connected, directly or indirectly, to a network or another device. Reporting potential vulnerabilities or anomalies in your IT infrastructure early on is the most effective way to stay one step ahead of attackers. Reporting security vulnerabilities to our Product Security Incident Response Team (PSIRT) plays a key role in quickly addressing issues and preventing further damage.

If you have noticed a potential vulnerability in our system or if your company has experienced security-related incidents, please report them to the following email address: security@visicon.eu

How to Report a Security Vulnerability Correctly

To process your report as quickly as possible, please provide the following information:

• Where is the vulnerability located? (Software and version)
• What is the problem? (Brief description of the vulnerability)
• How can vulnerability be reproduced? (Step-by-step instructions, screenshots or log files if applicable)
• Who is our point of contact? (Your contact information for follow-up questions)