VisiCon services and repairs

VisiCon supports you with practical services throughout the entire life cycle of your machines and measurement systems. Our range of services extends from expert advice and application-specific solutions, through design, manufacture and commissioning, to maintenance, optimisation and expansion. This ensures the long-term availability, precision and cost-effectiveness of your systems.

Measurement with Faro Vantage Tracker

Surveying services

Using state-of-the-art 3D measurement systems, VisiCon provides precise measurement services directly at your site. You receive robust measurement results, rapid completion and comprehensive test reports as a reliable basis for quality assurance, process optimisation and system availability:

  • Measurement of calibration devices and reference standard
  • Geometric inspection of fixtures and mountings
  • Surveying of complete production and test systems
  • Target/actual comparisons against CAD data
  • Machine and system alignment
  • Documented measurement reports including deviation analysis

Based on your requirements, we would be happy to provide you with a customised quote for the measurement of your systems, fixtures or calibration devices.

PLC cabinet

PLC programming

If you require additional engineering capacity at short notice, VisiCon can provide flexible support with experienced PLC specialists – either remotely or on-site, on a per-project basis or as temporary reinforcement for your team. Our staff bring many years of practical experience from automotive plants and the international machine and plant engineering sector, particularly in the following areas:

  • Siemens STEP7 and TIA Portal
  • Integration of modern safety systems
  • Commissioning, retrofitting, plant optimisation and troubleshooting
  • OPC UA and control system connection
  • Automotive projects in accordance with OEM standards
  • VASS environments and manufacturing technology
  • Integration of collaborative robots

We would be happy to present available capacity, suitable expertise profiles and relevant reference projects to you.

Repair

Maintenance, spare parts, repair

Our systems and measurement equipment are designed for long-term, reliable operation. To ensure this over many years, VisiCon offers you a comprehensive range of services covering operation, maintenance and further development. Our aim: minimal downtime, rapid support and long-term, reliable availability of spare parts and systems.

  • Preventive maintenance
  • Repairs and fault resolution
  • Long-term spare parts supply
  • 24/7 hotline for technical support
  • Software upgrades and updates
  • Parameterisation of new vehicle and headlamp types
  • On-call service and training

We would be happy to advise you personally and work with you to develop the right service or repair solution for your system.

Product discontinuation / End of life

Here you will find information about which products will be discontinued due to technical further development by successor products.

dPP

VisiCon Automatisierungstechnik GmbH hereby announces the upcoming end of life (EOL) for the product listed below. Due to technological advancements and the availability of new key electronic components, these products are no longer being manufactured. This announcement applies to all versions of the products mentioned. Software maintenance and software updates must be reviewed on a case-by-case basis. Customers with an extended warranty contract will continue to receive support in accordance with the terms of the contract and for the duration of the contract period.

Affected products
Name: dPP 3D-measurement sensor (dPP32, dPP40, dPP48) of any version
Order numbers: B250293, B250299, B250374, B250383, B250564, B250883, B250884, B251057, B251171, B252322, B252324, B252356, B252576, B252601, B252602, B253118, B273642

Important dates
End-Of-Life-Announcement (EOLA): 1 July 2026
End-Of-Support (EOS): 31 December 2026, Sale while stocks last.

Information about the software and repairs
Maintenance and the provision of software updates for the products listed above must be evaluated on a case-by-case basis. In the event of hardware or software malfunctions, we recommend migrating to one of the successor products listed below. VisiCon continues to offer repair services for dPP measurement sensors, provided that any necessary replacement parts are available.

Recommended migration products
Name: dPP Gen2 3D probe, dPP Twin 3D probe, VisiScan 3D probe
Article number: B253340, B25341, B253342, B275098, B253163
Availability: as of now

Please note that the compatibility of the migration products must be verified individually for the planned location and purpose.

Customers with an extended warranty agreement will continue to receive support under the terms of the agreement and for the duration of the agreement.

Please do not hesitate to contact us if you have any questions or require further information:

VisiCon Automatisierungstechnik GmbH
Gartestraße 2b
37130 Gleichen-Rittmarshausen, Germany
Telephone: +49 5508 9862-6904
E-Mail: info@visicon.eu
Web: www.visicon.eu

Product discontinuation dPP as PDF

LCS

for the following product VisiCon Automatisierungstechnik GmbH announces the end of the product Life (End-of-Life, EOL). Due to the availability of new technologies and measurement methods, the product is technically obsolete and is no longer being manufactured. This notice applies to all versions of the product in question. Software maintenance and software updates are no longer available. Hardware or software errors can be resolved by transitioning to one of the listed migration products. Customers with an extended warranty agreement will continue to receive support in accordance with the terms and conditions of the agreement and for the duration of the agreement.

Affected products
Name: Light contour sensor (LCS), Light countour sensors of any version and all accessories
Order numbers: B252105, B252106, B252107, B252110, B252112, B252113, B252114, B252116, B252117, B252118, B252119

Important dates
End-Of-Life-Announcement (EOLA): 1 December 2025
Last Order Date: While stocks last
End-Of-Support (EOS): Standard 1 year from the date of purchase or until the warranty extension contract expires.

Information about the software
Maintenance and provision of software updates for the products mentioned will be discontinued. In the event of hardware or software errors, we recommend migrating to one of the products listed below.

Recommended migration products
Name: dPP 3D probe, dPP Twin 3D probe, VisiScan 3D probe
Article number: B252322, B252576, B252601, B275098, B253163
Availability: as of now

Please note that the compatibility of migration products must be checked individually for the planned location and purpose.

Customers with an extended warranty agreement will continue to receive support under the terms of the agreement and for the duration of the agreement.

Please do not hesitate to contact us if you have any questions or require further information:

VisiCon Automatisierungstechnik GmbH
Gartestraße 2b
37130 Gleichen-Rittmarshausen, Germany
Telephone: +49 5508 9862-6904
E-Mail: info@visicon.eu
Web: www.visicon.eu

Product discontinuation LCS as PDF

Archive

Product discontinuation dPPAlign as PDF

Address

VisiCon Automatisierungstechnik GmbH
Gartestrasse 2b
37130 Gleichen-Rittmarshausen, Germany

Contact

phone: +49 5508 9862-0
telefax: +49 5508 9862-90
e-mail: info@visicon.eu

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